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RETURNS & EXCHANGE


We want to make sure that you are completely satisfied with your purchases. If you are not completely satisfied with your purchase, you will have fourteen (14) days from the date you received your order to exchange or return. We will gladly issue a refund within fourteen (14) days from the date of receiving the item. Shipping is complimentary on all exchanges; however, if you are based outside the US you will need to pay taxes and duties on this.


All product you wish to return:


  • Must be sent back with the Merchandise Return Form completed
  • Must be unused, unworn, unwashed, undamaged, unaltered and in the same condition in which it was received
  • Must have all original tags and stickers intact
  • Must have all of its parts and accessories
  • Must be in its original packaging

If all of these conditions are satisfied, we will refund the value of the returned product(s) plus sales tax included back to the original method of payment. Please note that a 10% restocking fee will be assessed on any opened and used items, and the amount will be refunded in form of store credit. Fragrance and nail polish are final sale and cannot be returned due to restrictions by the Department of Transportation.

Please kindly refer to our Return & Exchange Policy page for further information and feel free to contact us at helpdesk@evestemptation.com should you have any further questions.

配送方式

配送快递主要是顺丰速运、圆通快递和申通快递,覆盖全国几乎所有大中城市及县级市或县区。

配送费用

配送运费由系统根据订单内商品的包装体积、重量与收件地址所在自动计算。单笔订单折后总金额满人民币300元将享受免运费配送!

常见问题
  1. 产品都是正品吗?

    夏娃的诱惑官方商城为夏娃的诱惑品牌官方网站,本店所有出售的商品均为官方正品,并对店内出售的所有商品提供质量保证和售后服务。


  2. 尺码符合标准吗?

    本店产品的尺码规定均采用国家标准,因每款的设计理念和每个人的体形不同, 建议新顾客先咨询客服后再确定。


  3. 商品都是实物拍摄的吗?有色差吗?

    我们保证我们所有图片都是实物拍摄,我们已经尽量避免色差,颜色已经非常接近实物了,但是拍摄灯光的原因。可能会存在少许色差。色差不作为之后退换的依据。


  4. 拍下后可以更改尺码,颜色,收货地址吗?

    在购买前仔细参考描述,拍下一般按照所拍的尺码、颜色、地址发货。一旦拍下无法更改订单,若有特殊情况请联系客服。


  5. 商品是否有货?

    页面和库存是同步的,上面显示可以拍下付款的产品都是有货的,可以放心购买。


  6. 产品是否包邮?

    默认申通、圆通、顺丰发货,配送运费由系统根据订单内商品的包装体积、重量与收件地址所在自动计算。单次订单满300包邮,若有特别指定快递请备注说明。


  7. 是否可以退换货?

    网站承诺7天无理由退换货,支持7天无理由退换货的商品,在收货后的7天内[要求商品未下过水、没拆吊牌、没有穿过无残留气味且不影响二次销售]是可以接受退换货的,非质量问题退换货运费自理。

Eve's Temptation